Clinic Policies
Appointment Policies
Availability:
We understand that it can be difficult to arrange for appointments due to work and familial obligations, so we offer both early morning and early evening appointments.
Due to the high demand for these session times, we strongly recommend booking weeks in advance.
Cancellations & Rescheduling:
We understand that unexpected things happen that may result in a last-minute need to reschedule. In order to avoid being billed for the session, 24 hours notice is required in most cases.
Parking:
There is free two hour parking on William St. beside the office.
NOTE: Individuals participating in psychedelic enhanced psychotherapy sessions must be picked up and dropped off, as driving after taking ketamine is prohibited for 6 hours post ingestion.
Emergencies
If a situation is life-threatening, such as a risk for suicide, please go to the Emergency Department at your local hospital or call 911 for emergency assistance.
We are not able to provide support on an “on call” basis.
Our ability to provide assistance in an emergency is limited, but we will provide crisis appointments to current clients as quickly as possible.
If an urgent mental health issue arises please contact:
Canadian Mental Health Association
24/7 crisis line: 519-433-2023 or 1-866-933-2023
Walk-in Crisis Centre: 648 Huron St, London, Ontario, N5Y 4J7.
Privacy Policy
Your privacy is important to us. The therapeutic alliance you create with your therapist depends in part on the confidential nature of your relationship.
As members of regulatory health Colleges, we are required to abide by strict ethical and legal standards to maintain the privacy of the information collected from clients.
The privacy of personal and health information collected by registered Psychotherapists, Nurses and Social Workers is guaranteed by the Health Information Protection Act. With the exception of five circumstances, we cannot disclose your personal or health information without your expressed consent.
These circumstances are:
If I deem you to be at imminent risk for suicide
If I come to suspect or believe that a child is being or at risk of being abused
If you share that you have been sexually abused by another regulated health professional and provide the name of that individual
If I deem you to be at imminent risk of seriously harming another person
If my clinical records are ordered by a Judge
The personal and health information collected at MindSetting will include your name, address, date of birth, phone number, email address, as well as your personal, medical, and familial history as it pertains to your past and current psychological health. You may review the information in your file upon request and may correct any information you determine to be inaccurate.
Fees
The most basic treatment protocol costs $1750 - $2000
Payment is due at the beginning of each session, unless your sessions are being paid for directly by your insurance provider.
You may pay by cash, email transfer, cheque, credit card, or debit card.
A receipt will be issued upon payment, which may be submitted to your insurance provider for reimbursement or reported to the Canada Revenue Agency on your tax return as a medical expense.
Consultation:
$375
Part 1 50-60 minutes with your therapist
Part 2 30 minutes with a medical doctor
Treatment Planning Session:
50-60 minutes $250
PEP Session:
2-3 hours $500-$750
Analysis:
50-60 minutes $250
Integration Session:
50-60 minutes $250
Psychological services are not covered by O.H.I.P. (Ontario Health Insurance Plan).
However, most extended health insurance plans provide limited coverage for psychological services. For information about how much insurance coverage you have, please contact your insurance provider.
Additionally, if you have been the victim of a violent crime, in a motor vehicle accident or are a veteran/member of the Canadian Armed Forces you likely have insurance coverage for assessment and treatment by a registered psychotherapist, social worker or nurse.